FREQUENTLY ASKED QUESTIONS

Answers to the questions
specifiers ask most.

Find clear answers about our coating, waterproofing, insulation, delivery, and support services.

Products & Systems

What is polyurea coating?

Polyurea is a heavy-duty, spray-applied elastomeric coating known for its extreme durability and nearly instant curing time. It is formed by a chemical reaction between an isocyanate and a synthetic resin, creating a seamless, waterproof membrane that can protect surfaces like concrete, metal, and wood.

What is acrylic coating?

Acrylic coating is a high-performance liquid membrane made of acrylic resins used primarily for waterproofing and UV protection. It is a breathable coating, meaning it allows interior moisture vapor to escape while preventing exterior liquid water from penetrating the substrate.

What is the difference between Polyurea and Acrylic Coating?

Polyurea is a premium, ultra-durable industrial coating that cures in seconds and offers extreme resistance to impact, chemicals, and heavy traffic. In contrast, Acrylic is a cost-effective, breathable coating primarily used for UV protection and heat reflection on roofs and walls.

Technical Support

What results will Thermal Insulation bring?

Thermal insulation creates a barrier that slows heat transfer through a building's envelope, stabilizing indoor temperatures and significantly lowering energy consumption.

Delivery & Returns

Everything you need to know about our delivery process, return policy, and support services.

Do you offer white-glove delivery?

Yes — our team delivers, assembles, and places your furniture exactly where you want it.

Do you ship internationally?

Currently, we ship across the U.S. For international inquiries, please contact our support team.

What is your return policy?

Returns are accepted within 30 days on eligible items. Products must be unused and in original packaging.

Sustainability & Compliance

What standards are followed for executing the Job?

We adhere to the highest international and local industry standards to ensure long-term durability. Every project is executed in strict compliance with ASTM and ISO quality management protocols.